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100% Money Back Guarantee On All Products Shop from home with the comfort of knowing that your order is backed by a 100% Money Back Guarantee. This 30-Day Guarantee gives you adequate time to decide if the product your order meets your exact specifications. If for any reason you need to return or exchange an item, just contact our Customer Service department within 30 days of your purchase date and you're done!
Services Please be aware that there are no pro-rated refunds after the first 30 days of services sold except for authorized membership cancellations regardless of billing cycle.
Membership fee refunds are made upon request of cancellation of membership in writing and that the amount will be calculated on a pro-rata basis over the eligibility period. Enrollment fees are not entitled for refund.
Our customers are welcomed to make donations to our community programs for any specific project at any time. Please note that there is no refund on donations, all donations are final. Changing an Order If you need to cancel your order, contact Customer Service. Please include the order number of the item that you would like to
cancel to ensure accuracy. If you have already completed an order and
wish to add an additional item to your order, you will need to cancel your initial order and place a new order. Contact Customer Service for assistance. Please include the order number of the item that you
would like to cancel to ensure accuracy. Please note, if your order has already been processed, you may not be able to cancel or
modify it. Order Status If your order has been shipped , you may track it using links provided in your order detail. It may take up to one (1) business day for your information to be posted on the carrier’s website. Cancel an Order Please submit any cancellation via email to customercare@quawiproductions.com or call on our business phone at (702) 308-8340 during
our business hours All email
cancellations must provide us with the following: First name, last name, order number, and email address. This information
must be identical to the information originally submitted on your order. It is important to provide contact information so
that we may contact you if we have questions in regards to canceling your order. Every effort will be made to assist you with the cancellation of your order, providing your order has not been charged and/or shipped out. In the event that a cancellation was submitted (via email or phone), and your order was shipped out after, we will gladly refund the complete balance charged including shipping. However, if the cancellation was documented as received after the order was shipped, we will refund the cost of the merchandise minus shipping.
Don't feel comfortable ordering products online? No problem! quawiproductions.com accepts orders
over the phone. To order by phone, please call us at 1-702-308-8340 during our customer service hours. Before calling, please note the Product Numbers of the items you wish to order. To find the Product Number, simply click on the item you wish to order and locate the Product Number below the item name (such as White T-shirt). |
